Frequently Asked Questions
- What is Unaddressed Admail Express Order Entry?
- What is the Electronic Shipping Tool (EST) software and how does it benefit users?
- How does someone register for Unaddressed Admail Express Order Entry?
- Why should someone use Unaddressed Admail Express Order Entry?
- Who can use Unaddressed Admail Express Order Entry?
- What are the key features and benefits of Unaddressed Admail Express Order Entry?
- Where can a user get help with Unaddressed Admail Express Order Entry?
- Can a user bookmark Unaddressed Admail Express Order Entry?
- How does a user pay for the Order when they use Unaddressed Admail Express Order Entry?
- Is a receipt provided for Items paid using Unaddressed Admail Express Order Entry?
- How does Unaddressed Admail Express Order Entry know what rate to apply to an Order?
- Is there a cost to sign up for Unaddressed Admail Express Order Entry?
- How can a user order container labels for Unaddressed Admail mailings?
- Where can a user get an explanation on some of the terms they see on the screens in Unaddressed Admail Express Order Entry?
For Help on how to use the program please, click
here.
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- What is Unaddressed Admail Express Order Entry?
Unaddressed Admail Express Order Entry provides the benefits of Canada Post's Electronic Shipping Tools from the security of your RE/MAX website or the Canada Post website (refer to Question 4 for more information). It is a fast, free and convenient way to target, prepare and pay online by credit card for your Unaddressed Admail Orders in 4 easy steps. Unaddressed Admail Order Entry gives you the best possible price and also entitles you to a 2% automation incentive when you use the automatically generated bar-coded container labels and documents.
- What is the Electronic Shipping Tool (EST) software and how does
it benefit users?
EST is a suite of tools that automate the preparation and processing of Statements of Mailing and Manifests for mailing with Canada Post. For the user, EST reduces paperwork, saves time and improves billing/transaction and provides access to incentive rates and any potential volume discounts. EST software is free for Canada Post commercial customers. Register online by completing the User ID and password request form from the On-line Business Centre at www.canadapost.ca/obc_form
- How does someone register for Unaddressed Admail Express Order
Entry?
You do not need to register to use Express Order Entry via BestAgent.ca website however, you must be an Authorized User of the Unaddressed Admail Agreement your organization has with Canada Post. Only your organization can provide you with access to Unaddressed Admail Express Order Entry. If you encounter a login page, contact the Regional Head Office for terms of use. - Why should someone use Unaddressed Admail Express Order Entry?
The requirement to use EST to access contract prices for Unaddressed Admail is scheduled for May 16, 2005. Unaddressed Admail Express Order Entry was developed in recognition of the need to facilitate the transition to electronic Order entry and provide alternatives to customers who do not require the more complex features and options of the fully featured EST.
In order to maintain and access their Unaddressed Admail contracted prices, Customers will have the following alternatives available to them. NOTE - some qualifications and criteria may determine which version is offered.
- Fully Featured EST provides access to contract and non-contract prices, provides an additional 2% automation incentive when all the bar-coded documents are used, enables customers to track their mailings through Track a Mailing via the On-line Business Centre and billing is available to qualifying customers.
- Unaddressed Admail Express Order Entry provides access to contract prices, provides an additional 2% automation incentive when all the bar-coded documents are used, credit card payment is the only method of payment available to customers qualifying to use credit card as a method of payment.
- SOM Only provides only the Order (Statement of Mailing) and is ideal for customers who prepare all the required documentation themselves. It also provides access to contract and non-contract prices and billing is available to qualifying customers.
- Who can use Unaddressed Admail Express Order Entry?
Express Order Entry via BestAgent.ca website can be used by any Authorized User of the Unaddressed Admail Agreement in effect between RE/MAX and Canada Post and that organization must have met the criteria to provide access to the tool.
- What are the key features and benefits of Unaddressed Admail Express
Order Entry?
The key features of Unaddressed Admail Express Order Entry include:
Ease of use:
- Four easy steps
- User-friendly interface
- Help screens and help at each field on the online form
Simple Order creation and payment:
- Zero in on your target as Unaddressed Admail Express Order Entry provides for selection of one delivery installation (all associated FSAs) per Order
- Orders can be completed quickly
- Allows for split walks. Customers requiring to do partial, downstream or version specific mailings must use the fully featured version of EST
- Respects Consumers' Choice
- Allows for selection of one of the three available weight steps: up to 50g, over 50g up to 100g, and over 100g
- Provides the deposit location address and also allows the user to select an alternate deposit location and calculates the appropriate transportation charges
- Quick and easy online credit card payment. No bills to worry about.
In addition to the above, Express Order Entry via the Canada Post website allows for the selection of Householder Counts Data for either Consumer's Choice or Total Points of Call Data.
The key benefits of Unaddressed Admail Express Order Entry include:
Accurate and cost effective:
- Automatically applies the appropriate contract price and a 2% automation incentive.
- Consolidation of volumes means better prices for all users under the same Agreement
- Calculates the transportation fees (if applicable)
- Access to current or pending online Householder Counts data
- Access to online Postal Code Look-up
- Use of FSA and on-line Letter Carrier walk maps
- Provides automatically generated bar-coded documents including - copies of the Order (Statement of Mailing) one of which is your receipt, Unaddressed Admail Delivery Slip (ADS) and container label(s)
- The bar-coded documents further improve delivery quality and provide the ability for customers to track their mailings through Track a Mailing via the On-line Business Centre.
- Where can a user get help with Unaddressed Admail Express Order
Entry?
Unaddressed Admail Express Order Entry provides help via:
- Online help text within the application. Click on Express Order Entry Help on the top of the navigation bar
- Field level help within the application. Click on the question mark next to the field you need help with
- Email support. If help is still needed, send your request to Canada Post support by clicking here > Contact Us
- Can a user bookmark Unaddressed Admail Express Order Entry?
Yes you can bookmark Unaddressed Admail Express Order Entry. Add the link to your list of favorites for quick and easy access.
- How does a user pay for the Order when they use Unaddressed Admail
Express Order Entry?
When you use Unaddressed Admail Express Order Entry, the amount of your Order is automatically calculated and payable online by credit card. Users simply input their credit card information on the required screen and their credit card will be charged the indicated amount.
Please note that Order information provided to Canada Post is subject to verification. If Items actually presented to Canada Post are inconsistent with the information provided (volumes, weights, etc.) the price will be adjusted and any adjustment will be automatically applied to your credit card.
- Is a receipt provided for Items paid using Unaddressed Admail
Express Order Entry?
Yes, one of the automatically generated Orders (Statements of Mailing) is a receipt for the user's records. They will also receive their credit card statement indicating the transaction.
- How does Unaddressed Admail Express Order Entry know what price
to apply to an Order?
Express Order Entry is a simplified version of Canada Post's Electronic Shipping Tools software which via the Online Business Centre login verifies and enables the user to create Orders for Unaddressed Admail and automatically applies the correct price.
- Is there a cost to sign up for Unaddressed Admail Express Order
Entry?
Unaddressed Admail Express Order Entry is a free tool provided to qualifying Canada Post Customers to enable them to prepare Unaddressed Admail Orders that are destined to one delivery area.
- How can a user order container labels for Unaddressed Admail mailings?
If you are dropping off your mailing using a box or a Canada Post mailbag you will need to attach the container label, which is automatically printed when you use Unaddressed Admail Express Order Entry.
- If you are using a box, the container label can be printed on regular paper and glued or taped to the box or you may order adhesive labels (533-086-612).
- If you are using a Canada Post mailbag, the label can be inserted
into a vinyl label holder. To order vinyl label holders, contact
a Canada Post Representative at
1 800 260 7678 with your customer account number (as indicated on the Order, Statement of Mailing) and request the required quantities of vinyl label holders (#SO-54) and the nylon tie-on straps (#200-12-080) be sent to you.
- Where can a user get an explanation on some of the terms they
see on the screens in Unaddressed Admail Express Order Entry?
For an explanation of terms on the screens, refer to the Unaddressed Admail Express Order Entry glossary.